FAQs
1- How do I place an order on M.R.C Stores?
- Answer: To place an order, simply browse our website, select the desired items, add them to your cart, proceed to checkout, and follow the prompts to complete your purchase.
2- What payment methods are accepted on M.R.C Stores?
Answer: We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. All transactions are processed securely.
3- How long does shipping take?
Answer: Shipping times vary depending on the destination and the product's availability. Typically, orders are processed within [X] business days, and shipping times range from [Y-Z] business days.
4- Do you ship internationally?
Answer: Yes, we offer international shipping to many countries. Shipping fees and delivery times may vary based on the destination. Please check our shipping policy for more details.
5- What is your return policy?
Answer: We have a 30-day return policy for eligible items. Items must be unused, in their original packaging, and returned within 30 days of delivery. Please refer to our Returns and Refunds Policy for detailed information.
6- Are there any additional costs, such as customs duties or taxes, for international orders?
Answer: Customs duties, taxes, or import fees may apply to international orders. These charges vary by country and are the responsibility of the customer. Please check your country's customs policies for more information.
7- How can I track my order?
Answer: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the shipping carrier's site.
8- What should I do if my item arrives damaged or defective?
Answer: We apologize for any inconvenience caused. Please contact our customer service team at coronamauricio67@gmail.com with photos of the damaged or defective item. We'll assist you in resolving the issue promptly.
9- Can I modify or cancel my order after it has been placed?
Answer: Orders are processed quickly to ensure prompt delivery. If you need to modify or cancel your order, please contact us immediately at coronamauricio67@gmail.com. We'll do our best to accommodate your request if the order hasn't been shipped.
10- How can I contact customer support for further assistance?
Answer: You can reach our dedicated customer support team via email at coronamauricio67@gmail.com. We strive to respond to all inquiries within 24-48 hours and provide prompt assistance.
